WASHING
Can I dry my clothes in a heating-cabinet?
When using a “heating cabinet” the heat should not exceed the garment recommended washing temperature, for example if the advised washing temperature is 40°C then this applies also to the drying temperature.
How should I wash my Didriksons jacket?
You will find a label on the inside of the garment with easy-to-follow care instructions.
Before washing
Do up all buttons, zips, buckles and velcro. This is to avoid wear and tear, both to these parts and to the rest of the garment. Wash the garment inside out to reduce wear and tear to the material’s PU coating. Read the garment’s care instructions carefully.
During washing
Use a mild laundry detergent, as this is gentler on the garment and has less of an effect on its water repellency. Avoid using fabric softener, as this can have a negative effect on the garment’s water repellency and can contribute to the eutrophication of our lakes. Use the wash programme and temperature recommended in the garment’s care instructions. If hand-washing, never leave the garment to soak.
After washing
Remove the washed garment from the washing machine as soon as the programme has finished. Avoid tumble-drying, as this causes unnecessary wear to the material. We do not recommend drying garments in drying cabinets because the temperature in cabinets is often too high. It is possible to dry our garments in drying cabinets, but the temperature should not exceed the recommended wash temperature. In other words, if the label recommends washing at 40°C, then the garment should be dried at no more than 40°C in a drying cabinet.
To help protect the environment and your clothes, avoid washing garments unnecessarily!
How should I wash Galon® items?
Galon® is a fully wind and waterproof fabric and does not need any impregnation or aftercare to maintain its waterproofness. If your Galon® clothing gets dirty, just wipe it clean. But if you do want to wash an item, choose a 40°C programme. Remember that Galon® can be damaged if the garment is exposed to heat, so avoid using a drying cabinet or tumble dryer.
Hint: turn rainwear inside out if it is wet to help it dry faster.
Read more about Galon in our "The guide to galon® " here
When do I need to reimpregnate my Didriksons jacket?
PRODUCT INFORMATION
Which size should my child have?
Size 70-170 is available in our kids and youth assortment. The size indicates the length of the child in centimeters.
You can find a chart of all the sizes under the section size guide.
What is the best way to open and close a 2-way zip?
To close:
1. Pull down the top runner to sit on the lower runner at the bottom of the zip.
2. Insert the male pin into the sliders on both runners ensuring that it reaches the bottom whilst holding the two runners together. (If this is not done properly it can lead to faults on the zip).
3. Holding the male side of the zip and jacket at the bottom to create some tension, pull up the top runner.
To Open:
1. Pull the top runner down to the bottom runner.
2. Remove the male side gently from both runners.
TIP!
All zips should be closed completely before washing. A zip left open can damage fabric or cause the tape to the fastener to shrink.
Do your garments or accessory use or contain phthalates, heavy metals and other dangerous chemicals?
Chemicals are often needed in the manufacturing of our products, but we strictly adhere to a restricted list of approved chemicals and their thresholds and we regulate the amount of environmental and hazardous substances used in our processes. The list is based on the EU chemicals legislation REACH. Phthalates or heavy metals are not knowingly implemented into our products, however, accidental or involuntary contamination could occur during transit or transfer. Such an instance could be due to a cross contamination from other processes within the same factory, but the possible level and concentration of such a contamination occurring will not exceed any set limits that are applicable to these substances or chemicals.
Does your garment have any per-fluorinates (fluorocarbons)?
The water repellency treatment on all products are from 2015 free from fluorinated substances.
What is Galon®?
Galon® is a 100% waterproof material that requires no waterproofing or finishing. The material is made of a fabric that is coated with PU (polyurethane). Galon® is a soft, quick drying and smooth material which is durable and hardwearing. It is easy to keep clean and can be wiped with a damp cloth, instead of having to be washed. Galon® is free from toxic substances.
Do you use real fur?
We have an extremely strict policy which is against the use of real fur, leather or down in our garments.
How durable is the garment?
To increase the durability of our garments, we use extra reinforcement on the most vulnerable areas, such as the back and knees. There are few materials that can withstand the wear and tear when the garment is subjected to extreme abrasion like gravel, asphalt or stone.
What does it mean when a garment is breathable?
When we say that a garment is breathable, we are referring to the garment's ability to transport moisture, in the form of condensation, from the body to the outside of the garment. Levels of breathability between brands are not always comparable and depend on the test standard that was used. We use the American standard ASTM E-96 BW to test our products because the test conditions can be closely compared with the Swedish summer in both humidity and temperature. The breathability of a garment can be perceived differently depending on the combination of fabrics used, physical activity and weather conditions.
QUESTIONS?
If you haven’t found the answer to your question in the FAQ or the website, please send an email to support@didriksons.com.
Opening hours for customer service:
Monday-Friday: 09:00-11:30 and 13:00-16:00 CET
Saturday-Sunday: Closed
Day before public holiday: 09:00-11:30 CET
Public holiday: Closed
