PAYMENT

Is it safe to shop online at Didriksons?

Shopping online at Didriksons is safe and secure. When you order and register an order from us, as a customer you are accepting the fact, pursuant to the law, that we will store and use your data within our activities to fulfil our obligations to you. At Didriksons we protect your personal data as per GDPR (European Parliament and Council Regulation (EU) no. 2016/679) and you are entitled at any time to view the personal data we have registered about you. If the data we hold about you is inaccurate, you have the right to have it rectified or deleted.

All card payments are processed by Klarna Checkout. No card details, account numbers or CVC codes are stored in our system once payment is completed.

 

What payment methods do you offer?

Payments for orders from our online store are processed by our partner Klarna Checkout. As a customer, once you have registered an order, you will be asked to provide information such as e-mail address, postcode and personal ID number. Klarna Checkout will subsequently offer you the option of payment by invoice, credit/debit card or in instalments.

 

PAYMENT BY INVOICE

When you choose payment by invoice, a credit check will be run against your personal ID number, and a check of your personal ID number against your registered address. If you would like delivery to an address other than your registered address, please choose a different payment method. There is no additional invoicing fee. Our payment terms are 14 days and in the event of late payment, a reminder fee is payable and interest on late payment. If you have any questions or concerns about your invoices, please contact Klarna on 0221 669 501 10 or info@klarna.com.

 

CARD PAYMENTS

The card payment process checks that your account can cover the payment, but no money is taken until delivery is made. Our online store accepts payment using VISA, Mastercard and American Express. When you choose to pay by card, clear instructions are given and all you need to hand is your card details.

 

PAYMENT IN INSTALMENTS

Klarna Checkout offers payment in instalments. Full terms and conditions can be found here. You can spend from SEK 1,000 to 50,000, and you can pay off the entire outstanding amount at any time during the payment period. At checkout, you can request to pay for your purchase in instalments and you will immediately be notified if this has been granted.

I’ve lost my invoice – can you send me a new one?

You can download your invoice from Klarna’s website. You can also obtain your invoice by contacting Klarna direct via e-mail: info@klarna.com

Questions?

Please e-mail us at support@didriksons.com or call us Monday - Friday between 09:00-12:00 and 13:00-16:00 CET on +46 (0)33- 10 19 13.

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